New Patient Registration

New patients living within our area will be eligible to join our practice. Please use the practice boundary below to see if you are eligible.

Our branch surgery at Hatherley takes on new registrations on Wednesday and Friday.

The Portland Practice take on day for new registrations is different each week. The next 8 weeks take on days are as follows: Friday 8th February, Monday 11th,  Tuesday 19th, Wednesday 27th, Thursday 7th March, Friday 15th, Monday 18th and Tuesday 26th.

When you come to register you must bring with you two forms of ID, one with a photograph and one which must show your current address.  Your address and postcode must be within our practice boundary.  This is important for both you and the practice, so that you may access the full range of NHS care and services.

Please note that we will also require you to complete a health questionnaire and some other forms when you come to the surgery and before we register you with the practice. 

To speed up your visit please find the GMS1 form and health questionnaire below.

GMS1 Form

Patient Health Questionnaire

If you move outside our practice area, you will be asked to re-register with a GP local to your new address. Existing patients who live in Cheltenham but outside our new boundary will be asked to register with another GP surgery. Please refer to our postcode checker on the 'practice area' tab.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

Practice Boundary

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice's list as a temporary patient and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment if a GP deems it necessary. You cannot register as a temporary patient at a practice in the town or area where you are already registered permanently.