Opening Times
| | PORTLAND PRACTICE | HATHERLEY SURGERY |
| Monday | 08:30 - 18:30 | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:30 | 08:30-18:00 |
| Wednesday | 08:30 - 18:30 | 08:30-18:00 |
| Thursday | 08:30 - 18:30 | 08:30-18:00 |
| Friday | 08:30 - 18:30 | 08:30-18:00 |
| Saturday | see below | see below |
| Sunday | closed | closed |
Please note that the telephone line for booking appointments is closed between 13.00 and 14.00 Monday to Friday. At these times, emergencies will be put through to us by our call handling service.
Portland Practice is closed between 13.00 and 14.00 every Friday.
Hatherley Surgery is closed between 13.00 and 14.00 Monday to Friday.
At these times, emergencies will be put through to us by our call handling service.
Please see the homepage for information on opening times over the Christmas and New Year period 2018-19
Extended Hours
We offer ‘Extended Hours’ appointments which are held at Hatherley Branch Surgery on two Saturday mornings per month, between 08:15 and 11:00. During these times we offer routine, pre-booked appointments with a GP or Nurse Practitioner. Please telephone the surgery during weekday opening hours to make an appointment in one of these sessions.
Nurse Reception Opening Times
When Nurse Reception is open you should speak to them regarding the booking of appointments and nursing queries. When Nurse Reception is closed, appointments can be booked with Main Reception. Particularly complex queries may be passed to the Nurse Reception team to answer on their return.
As of the 8th June Nurse Reception will be open at the following times. Please note the new phone times.
| | Monday | Tuesday | Wednesday | Thursday | Friday |
Hatherley Surgery | AM (09:00-12:00) | Open 09:30-12:00 | Open | Open | Open | Open |
| PM (14:00-18:00) | Closed | Closed | Closed | Closed | Closed |
Portland Practice | AM (09:00-12:00) | Open | Open | Open | Closed | Closed |
| PM (14:00-16:00) | Open | Closed | Closed | Closed | Closed |
Phlebotomy Drop-In Clinic at St Paul's Medical Centre
A drop-in phlebotomy clinic runs every morning from 08:15 - 11:15 on the second floor of St Paul's Medical Centre. It is open to patients of both Portland and Hatherley surgeries. You don't need to make an appointment; upon arrival you should take a numbered ticket and wait to be called. You will need to take your white blood test form with you.
The phlebotomists can see a maximum of 52 patients in a session. Once this number has been reached the clinic will close for the day. You will then have the option to return the following morning to have you blood test or to go to the drop-in clinic at Cheltenham General Hospital or Gloucestershire Royal Hospital.
Information - Details of Blood Tests at St Pauls Medical Centre
Ask the Reception team if you have any questions about this service.
Closed for Team Training and Development 2019
The practices will be closed from 13:00 to 18:30 on the following dates during 2019 for team training and development.There will be a doctor on call for emergencies during these times.
Tuesday 5th February
Wednesday 6th March
Thursday 25th April
Tuesday 14th May
Wednesday 19th June
Thursday 12th September
Tuesday 15th October
Wednesday 20th November
During these times please call the usual surgery number 01242 215020 (Portland) or 01242 864890 (Hatherley) and you will be put in touch with the emergency doctor.